Recover Username and Password for Blackbaud Tuition Management (BBTM)

What you will need:

Family ID #. If you have a King School invoice already, you can find the ID # at the bottom of page 1 of the invoice.

To recover your username you will need: The primary phone number that is associated with your account on BBTM and your family ID #.
To reset your password you will need: The username associated with your account on BBTM and your family ID #.

If you do not have the Family ID #, the primary phone number that you registered with BBTM, and/or the username, please call the Blackbaud Parent Call Center at 888-868-8828 or the Student Billing Administrator at 203-322-3496, Ext. 4303. 

Continue to the instructions below once you have all the information required to recover your account.

1. Log into your MyKing account.
   1. If you do not know how to log into MyKing or if you have never signed in before, please click here.
      
      
      
2. Select the Resource tab and select Blackbaud Tuition Management.
   
   
   
3. On the page that opens, click on Forgot your username or password?
   
   1. If nothing happens when you select Forgot your username or password, please click here to load the username/password recovery page directly. However, make sure to go back to BBTM as explained in the instructions above and log in from there to link your MyKing account to BBTM.
      
      
      
4. To recover your username, please enter the primary phone number that is associated with your BBTM account, the Family ID #, and click Submit. 
   
   
5. To recover your password, please enter the username that is associated with your BBTM account, the Family ID#, and click Reset Password.

If you need further assistance, please contact the IT Help Desk at help@kingschoolct.org.